Green line problems on smartphone screens have become a widespread issue, frustrating users across various brands. While companies have approached the problem differently, such as offering free device replacements, OnePlus users have also experienced similar challenges. To address this, OnePlus has launched the “OnePlus Green Line Worry-Free Solution”—a detailed three-step program specifically tailored for Indian customers to resolve green line display issues effectively.
A Three-Step Solution for Long-Lasting Displays
This initiative focuses on three key steps: upgrading displays with advanced technology, conducting rigorous quality control tests, and introducing an industry-first lifetime warranty for all OnePlus smartphones, including older models.
Step 1: Advanced AMOLED Display Technology
In the first step, OnePlus plans to enhance all its AMOLED displays by integrating an Edge Bonding Layer that uses PVX edge-sealing material. This layer acts as a protective shield, slowing the penetration of moisture and oxygen over time—two factors believed to cause green line issues. By implementing this innovation, OnePlus aims to significantly extend the lifespan of its smartphone displays.
Step 2: Rigorous Quality Control
The second step involves subjecting all OnePlus smartphones to over 180 quality control tests that replicate extreme real-world conditions. One notable test is the Double 85 test, where displays are exposed to 85°C and 85% humidity for extended durations. These tests ensure that the displays are durable, reliable, and capable of withstanding challenging environments.
Step 3: Lifetime Warranty for All Smartphones
The final and most consumer-friendly step is the introduction of a lifetime warranty for all OnePlus smartphones, including older and upcoming models. This policy allows users to get free screen replacements, even if their devices are out of warranty. With this move, OnePlus becomes the first smartphone brand to offer such an extensive warranty program, setting a new benchmark in customer service.
A Hope for Industry-Wide Improvements
The green line issue is not limited to OnePlus; it’s a challenge faced by several brands using AMOLED displays. Although the exact root cause remains uncertain, it is likely the result of multiple factors. With OnePlus stepping up with its “Worry-Free Solution,” we hope other brands follow suit, offering improved policies to support customers irrespective of warranty status.
Have you faced the green line issue on your smartphone? Share your experience and let us know your thoughts on OnePlus’s solution and what steps other brands should take to address this problem.
